Our Story

Our Story

July 2000 saw the birth of a relatively small, but progressive design company named Impact Design Consultants. The inspiration in the mind of the creator was to fill a niche in the market that was, and largely still is, being ignored by other design/drafting organisations …”listening to a client, exploring their design ideas and creating a design that fulfills their needs. At the same time as staying true to the original brief we concluded we also need to commit to delivering relevant, smart designs which were in line with the client budget limitations.

Darren Whelan, a registered Building Designer, and owner/director of Impact Design Consultants, is well and truly qualified to lead his organisation with over 25 years working within the residential design industry.

Before starting Impact Design Consultants, Darren had stints as an employee at a couple of well known giant’s of the housing/design industry. Although extremely grateful for the experience and learning, it was soon evident to Darren that “bigger definitely isn’t always better”, and it was from here he decided to create a better model by incorporating the systems used by the giants but with a flexible, common sense approach. In other words "give the clients what they dream of, and do it consistently every time."

We look to create a design service that involves your participation from start to completion, we rely on honest feedback and open communication to ensure your design process delivers the outcome you desire.

The team that supports Darren is enthusiastic and willing to learn new and creative approaches to design, along with the commitment to provide an exceptional customer service to the clients of Impact Design Consultants.

About Darren

About Darren

Darren Whelan, a registered Building Designer and owner/director of Impact Design Consultants, is well and truly qualified to lead his organisation with over 25 years working within the residential design industry.

Before starting Impact Design Consultants Darren was actively involved with his father's building company and was very hands on assisting his father with residential construction. This hands on experience has been nothing but beneficial to Darren which has instilled some valuable construction knowledge in the design field.

With stints in the larger residential building companies in his early career, Darren's training as a building designer was tested and opportunities to become the Design Manager, Workflow Manager and eventually the Operations Manager has enabled him to be a better business owner.

Darren is passionate about design, meeting his clients expectations to eventually fulfil their dreams.

It’s been a few years in the making and many changes to the plans along the way, but Impact Design stuck by us and continued to tweak our plans as our local council drew out the process far longer than any of us had anticipated.  Darren did an exceptional job of planning and drawing our dreams out on paper, and Katrina took all the worry and hassle of dealing with third parties out of our hands.  They are a dream team, and even put us in touch with our most incredible builder after our initial builder fell through.  Fast forward 6 months and we’re now only a few months off completing our beautiful new home that is looking even better than we had expected it to, we truly could not be happier.  Impact Design offered us a professional, thorough, personable and incredibly communicative and enjoyable service from start to end, even still regularly checking in on how the build is going, despite them completing their time with us well before the build started.  We’ll be highly recommending them to all of our friends and family that are considering a build of their own!

- Emily Cheung